How to return to survey that is exited before completing?

  • Innovatrix
    Asked on April 11, 2017 at 8:23 PM

    I have a 6 page questionnaire that might take about 3.5 hours to complete and it's common for people to do it over a few days. Is there a way our clients can return to the same Jotform and continue where they left off if they were to exit?

    eg. add a submit button to each page and customer is sent a link for where they are up to if they exit at any time?

    Thank you so much

  • John_Benson
    Replied on April 12, 2017 at 12:41 AM

    You can use the Save Forms and Continue Later feature. It saves the forms for each unique user and for each page the form is filled. That way your users will be able to continue to fill out your forms whenever they are available. For more information, please check this guide on: How-to-Save-Forms-and-Continue-Later.

    If you have questions, please let us know. Thank you.