What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit Button Not Working?

    Asked by PremierDJs on April 11, 2017 at 11:21 PM


    We have created a form 

    However, once we have filled it in and press submit, nothing seems to happen.


    Nik & Natalie

    Page URL:

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    JotForm Support

    Answered by BJoanna on April 12, 2017 at 03:06 AM

    I have filled all required field on your form and I was able to replicate mentioned issue. After that I have checked other filed on the form and I saw that you have payment field, with suggest amount and because I have not filled credit card and billing info in payment field, I was not able to submit the form. Have you filled all fields when you tested your form?

    When I removed suggest amount from payment field I submitted the form successfully.

    I would suggest you to remove suggest amount from payment field or make your payment field required.

    Hope this will help. let us know if you need further assistance.