I can't access my JotForm account

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    Lionel 
    Asked on April 12, 2017 at 09:53 AM

    Hello,

     

     

    I receive notifications from my form at this address (service.tech.tecno@gmail.com) , but I can no longer access the Jotform account.

    The link to my form is as follows: https://form.jotformeu.com/63423494750357

     

    Cordilly

     

  • Profile Image
    Jim_R
    Answered on April 12, 2017 at 11:44 AM

    Hey Lionel - This form 63423494750357 is associated with this account:

    Username: sercicetech

    Email: service.tech.tecno@gmail.fr

    If that's the account that you're trying to login to and you forgot your creds, try resetting your password by doing the following:

    1. Go to the LOGIN PAGE https://www.jotform.com/login

    2. Click FORGOT PASSWORD

    3. Type sercicetech

    4. Click SEND RESET INSTRUCTIONS

    Afterwards, open your email (service.tech.tecno@gmail.fr) > look for the password reset email > then follow the instructions.