-
LionelAsked on April 12, 2017 at 9:53 AM
Hello,
I receive notifications from my form at this address (service.tech.tecno@gmail.com) , but I can no longer access the Jotform account.
The link to my form is as follows: https://form.jotformeu.com/63423494750357
Cordilly
-
Support_Management Jotform SupportReplied on April 12, 2017 at 11:44 AM
Hey Lionel - This form 63423494750357 is associated with this account:
Username: sercicetech
Email: service.tech.tecno@gmail.fr
If that's the account that you're trying to login to and you forgot your creds, try resetting your password by doing the following:
1. Go to the LOGIN PAGE https://www.jotform.com/login
2. Click FORGOT PASSWORD
3. Type sercicetech
4. Click SEND RESET INSTRUCTIONS
Afterwards, open your email (service.tech.tecno@gmail.fr) > look for the password reset email > then follow the instructions.