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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't access my JotForm account

    Asked by Lionel  on April 12, 2017 at 09:53 AM

    Hello,

     

     

    I receive notifications from my form at this address (service.tech.tecno@gmail.com) , but I can no longer access the Jotform account.

    The link to my form is as follows: https://form.jotformeu.com/63423494750357

     

    Cordilly

     

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    JotForm Support

    Answered by Jim_R on April 12, 2017 at 11:44 AM

    Hey Lionel - This form 63423494750357 is associated with this account:

    Username: sercicetech

    Email: service.tech.tecno@gmail.fr

    If that's the account that you're trying to login to and you forgot your creds, try resetting your password by doing the following:

    1. Go to the LOGIN PAGE https://www.jotform.com/login

    2. Click FORGOT PASSWORD

    3. Type sercicetech

    4. Click SEND RESET INSTRUCTIONS

    Afterwards, open your email (service.tech.tecno@gmail.fr) > look for the password reset email > then follow the instructions.