What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Over Quota?

    Asked by Mark Pellegrin  on April 12, 2017 at 10:37 AM

    We just tried this Free Version in the last couple of days. We only have 220 possible users of the form and we are now being told that we've reached the quota. Please help me understand how this is supposed to work.

    With kindest regards,

    Mark Pellegrin

    Ascension Christian Schools


    Page URL:

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    JotForm Support

    Answered by AIDAN on April 12, 2017 at 12:37 PM

    I checked your account and found that it's well within its limits, and your form is working properly.

    If you need further assistance please let us know. We will be happy to help. Thank you.