How do I correct this error "PCI :: Error during transaction"?

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    Asked on April 12, 2017 at 01:19 PM

    This form is a contract we use with 3 way to pay.  The check portion and the pre-paid portion of the form works correctly.  When I do the credit card portion of the form, I get this error message "PCI :: Error during transaction".  We use and I have verified that the integration is set up correctly.  When I complete the form answering all the questions and enter my credit card info to test the credit card portion of the form, I get this error. It then tells me to go back and fix this, but when I hit the link to go back, it sends me to a blank form and I don't know what the error is so I can fix it. 

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    Answered on April 12, 2017 at 03:19 PM

    As I check the error message, I see that the issue seems to be with the Transaction key in the account. Could you try generating a new Transaction key in your account as provided in the guide below and change it in the form to see if that works?

    Please get back to us if the issue still persists. We will be happy to assist.