What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    For your free service plan can you receive unlimited amounts a payments from clients?

    Asked by JEFFREY DOLLIOLE  on April 12, 2017 at 05:41 PM

    I am trying to see if there is a max amount of orders I can receive with my form?

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 12, 2017 at 10:53 PM

    For a free account, the limit of the payment submissions is 10. Once you received more than 10 payment submissions, your forms will be disabled until you upgrade your account to a higher plan or wait until the submissions counter resets to zero which happens every first day of the following month.

    Prior to that, you will be informed via email once you're running out of submission limits.

    If you have further questions, let us know.