What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Form Builder 4.0: Right Configuration menu of the payment gateway looks totally empty

    Asked by candy on April 13, 2017 at 04:00 AM

    Our user named "kungfumonk007" has reported us that he is unable to edit the products on his form. He has a PayPal payment gateway on the form.

    I have cloned his form in order to test it and I have seen that the payment settings menu is totally empty as you can see the screenshot below: