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  • Profile Image

    Item separation in e-mail notification

    Asked by John Maddox on July 06, 2012 at 12:37 AM

    On my form, I have quite a bit of text on each of my options.  The end user will be selecting more than one choice on each of my options.  So in the notification, the text tends to run together as such:

     

    We are pleased to offer no fee checking. Other banks may say they have free checking, but we really do! Ask about No Fee Checking when we return to the line
    Need a checking account for your teen, but are worried about overdraft fees? Ask about our TeensPlus Checking account! The TeensPlus checking account is designed with Teens in mind. You set limits, we don't charge overdraft fees. Be sure to ask about it when we return to the line!

     

    These are actually two separate options within one category.  Is there a way to put a line break between the two options so that it looks like:


    We are pleased to offer no fee checking. Other banks may say they have free checking, but we really do! Ask about No Fee Checking when we return to the line


    Need a checking account for your teen, but are worried about overdraft fees? Ask about our TeensPlus Checking account! The TeensPlus checking account is designed with Teens in mind. You set limits, we don't charge overdraft fees. Be sure to ask about it when we return to the line!

    I'd appreciate the help!

  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2012 at 06:19 AM

    Hi,

    In the checkbox option values, you can add an html </br> element to get a separation for multiple checked values.

    Hope this help. Please inform us if you require further assistance.

    Thanks.

  • Profile Image

    Answered by jmaddox112974 on July 06, 2012 at 07:54 AM

    Doesn't fix it in the notification e-mail.

     

    Checking

    We are pleased to offer no fee checking. Other banks may say they have free checking, but we really do! Ask about No Fee Checking when we return to the line
    Need a checking account for your teen, but are worried about overdraft fees? Ask about our TeensPlus Checking account! The TeensPlus checking account is designed with Teens in mind. You set limits, we don't charge overdraft fees. Be sure to ask about it when we return to the line!

  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2012 at 08:02 AM

    Please try this form. It does work when I tried.

    You can check the email here.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2012 at 08:09 AM

    As another resort, you may also need to re-create the email notification for the changes to take effect.

  • Profile Image

    Answered by jmaddox112974 on July 06, 2012 at 08:22 AM

    Still no joy.

    I'm going to recreate the form later today or this weekend anyway, so I'll give it a go again.

    Thanks for the help/support...unheard of for a free product such as this!

  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2012 at 08:25 AM

    OK. Please do update us.

    Feel free to contact us anytime should you require assistance on JotForm.

    Thanks.