- hbformsAsked on April 13, 2017 at 01:58 PM
I am having an issue with this form: https://www.jotform.com/build/71015117784958
I want to have the total in my calculation field be transferred into the Total amount for the PayPal Pro integration. This wasn't a problem in the past, there is an option in the PayPal widget that says "Get Price From" and I would link that to my calculation field. Now it is not letting me change that from the one option of "None (manual)." I also tried using conditions to transfer the amount from my calculation field to the total, but this is not working when I open the form. The calculation field is working fine.
I was able to use these same features to do this same function on this form: https://www.jotform.com/build/70716484751158 So I do not know why it is not working now.
I need the inventory so I can keep track of sales and demand. This is a benefit event and the ticket price is fully tax deductible, which makes it a donation.
Thanks for your help!
- JotForm SupportKiranAnswered on April 13, 2017 at 03:32 PM
I have cloned your JotForm to my account and see that the calculation is being done on a textbox field using conditions. You may consider using the Form calculation widget to perform the calculation.
You may set the calculation using the widget as mentioned below:
Also, in order to pass the calculation value, it is required to be a calculation field to select in the payment field.
Please refer to the guide below that can help you with passing the calculation to a payment field.
The conditions set to calculate the total can be removed from the form.
Hope this information helps!