What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Moving data to EU server: No response

    Asked by terains on April 14, 2017 at 04:32 AM

    Hello again,


    regarding your last suggestion, for some reason even though I mark the "Store my data only in EU" yesterday I didn't receive confirmation email that the process is finalized, and when I checked today and the check box was empty. I tried a few times but got the same result.

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    JotForm Support

    Answered by Nik_C on April 14, 2017 at 04:36 AM

    I forwarded this issue to our backend team for further checking.

    We will inform you once the issue is resolved.

    Thank you for reporting it!