What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does it say my form isn't shared?

    Asked by godsgracearmy on April 14, 2017 at 12:15 PM

    It says my form isn't shared, but I've shared it on my social and my site! What do I do? Please help

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    JotForm Support

    Answered by Jim_R on April 14, 2017 at 01:30 PM

    Hello 😊 Can you be more specific on what you meant by "It says my form isn't shared"?

    Where are you seeing this message? Also, what exactly is it that you're aiming to do?

    Kindly get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

    Screenshots may also help you in better explaining it. Just open your thread by clicking this link, then post your reply and screenshot from there.

    Related guide: How-to-add-screenshots-images-to-questions-in-support-forum 

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    Answered by godsgracearmy on April 14, 2017 at 01:44 PM
    I got it figured out, but am hoping that by it saying it's not shared doesn't mean that people that want to fill it out won't be able to. That's what I was getting at. If it says that the form isn't shared, does that mean that people won't be able to fill it out? I have it posted on my site, and want to make sure it's usable. Thank you
    ...
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    JotForm Support

    Answered by Jim_R on April 14, 2017 at 02:04 PM

    If it says that the form isn't shared, does that mean that people won't be able to fill it out?

    Although we still don't know where exactly you're seeing that message, for as long as the form is visible on your website or on its stand alone version, then anyone who can see it can fill it out.