- tvc_wineAsked on April 14, 2017 at 05:55 PM
Field #input_131_0, #input_131_1
Asks How Do you Want to Pay?
The selection of Cheque has a condition statement to skip to Page 2 Cheque Payment but it's not working. It takes me to Page 3 PayPal payment which is not correct. I cannot determine why. Please help me fix this!
- JotForm SupportMike_GAnswered on April 14, 2017 at 09:26 PM
I have checked your form and it seems that you already figured the solution to the issue because it is working the way you described it. (Please see screenshot below)
However, in any case, I have misunderstood it and you're still experiencing issues with your form, please do not hesitate to get back to us and we will be glad to help you.
- tvc_wineAnswered on April 15, 2017 at 06:44 PMI had to revert to V3 to once again work on the condition statements for
this form because I can't edit them in V4 (I just clone forms for each new
event we host & then I have to change the condition statements re: prices
but for some reason, things still aren't functioning properly in V4 for
me). Anyway, when I previewed and tested the form in V3, that condition
statement didn't work. I went to V4, it worked once, didn't work and then
worked. This is very frustrating.
- JotForm SupportliyamAnswered on April 16, 2017 at 04:57 AM
Thanks for your response with the explanation, Sylvia. We appreciate the details you have given. With this, we will run an investigation and escalate this matter to the development team.
Feel free to get back to us if you have other questions or concerns.
Thanks and warm regards.