How to change Stripe Account in payment tool?

  • IssuesInk
    Asked on April 15, 2017 at 11:38 AM

    I created a form and integrated payment processing with Stripe to a certain account.  Now I need to change the stripe account the form is integrated with.

    I see it says connected but I see no way of unconnecting it so I can connect it using a different stripe account.

  • Ashwin JotForm Support
    Replied on April 15, 2017 at 2:40 PM

    Hello IssuesInk,

    I'm sorry for the trouble caused to you. 

    Unfortunately there is no direct way to change integrated Stripe account. I am creating a feature request ticket and forwarding it to our backend team. 

    For now, I would suggest you to please change the "Mode" from test to live and it will ask you to re-integrate with Stripe. Please check the screenshot below:

    How to change Stripe Account in payment tool? Image 1 Screenshot 20

     

    Thank you!