What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wordpress Form: What's up with the scroll bar that suddenly showed up attached to my form?

    Asked by mr44toes on April 15, 2017 at 02:51 PM

    It was never there before.  Now, instead of just getting the form, I get the ugly scroll bar that doesn't conform to the style of the site, and which I really don't want at all--I have the site designed to scroll over the background image, so the scroll bar just hashes things up and makes a mess.

    How do I get rid of this thing?

    Page URL:

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    JotForm Support

    Answered by Mike on April 15, 2017 at 06:52 PM

    Please re-embed your form using a code for wordpress.org version.

    Here is a link to the guide:

    Adding Forms to Wordpress.org Version

    If you need any further assistance on this, please let us know.

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    Answered by mr44toes on April 15, 2017 at 10:27 PM

    That's not the answer.  That's how I embedded the form to begin with, and I just repeated the process to verify it--I am using the WordPress version.

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    Answered by mr44toes on April 15, 2017 at 10:31 PM

    Okay, I just used the Javascript version, and that solved the problem.  The direct link also pulled up the scroll bar.

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    JotForm Support

    Answered by AIDAN on April 16, 2017 at 06:13 AM

    I am glad that you have sorted out the problem. If you need anything please don't hesitate to contact us. Thank you and have a nice weekend!