What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Autorenewal charged $159. Can I cancel it and get refund?

    Asked by arwoodco on April 17, 2017 at 03:05 AM

    Hi,

     

    I don't actually use Jotform, but on rare occasions.

     

    So it appears that I was somehow signed up for some sort of plan, which I would like to have canceled.

     

    I no longer actually use Jotform, so I would like a refund of the $159 I was just charged.

     

     

     

    Sincerely
    Tony

     

     

  • Profile Image

    Answered by Ian on April 17, 2017 at 03:21 AM

    I had initiated the refund as requested.

    Let us know if you have more questions.