Autorenewal charged $159. Can I cancel it and get refund?

  • Profile Image
    arwoodco
    Asked on April 17, 2017 at 03:05 AM

    Hi,

     

    I don't actually use Jotform, but on rare occasions.

     

    So it appears that I was somehow signed up for some sort of plan, which I would like to have canceled.

     

    I no longer actually use Jotform, so I would like a refund of the $159 I was just charged.

     

     

     

    Sincerely
    Tony

     

     

  • Profile Image
    Ian
    Answered on April 17, 2017 at 03:21 AM

    I had initiated the refund as requested.

    Let us know if you have more questions.