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    How to connect with a different Square account in Square payment tool?

    Asked by JASOCO on April 17, 2017 at 01:19 PM

    We are trying to connect a form to a different Square account. It always connects automatically to the wrong account. is there a way to stop this from happening and load another account? Thank you ? I searched in setting to see if we had a square account selected, but not locating that. 

    Thank you

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    JotForm Support

    Answered by ashwin_d on April 17, 2017 at 02:45 PM


    I did check your form which you have shared above and it does not have any payment question added. 

    Unfortunately there is no direct way to change integrated Square account. I am creating a feature request ticket and forwarding it to our backend team. 

    For now, I would suggest you to please change the "Mode" from "Live mode" to "Test Mode" and it will ask you to re-integrate with Square. Please check the screenshot below:


    Thank you!