- Darryl SinclairAsked on April 17, 2017 at 08:46 PM
Hi, when I logout of my account, I cannot login unless I do a password reset. Then I get back in but as soon as I logout and try to re login it will not let me and it gives me a message that says "auto suspended". This is a brand new account and I've only tried one form so far so if you have to delete it I can start all over.
- JotForm SupportjonathanAnswered on April 17, 2017 at 11:54 PM
We apologize for the inconvenience caused. Can you please retry login to your account HighDefTech again at https:///www.jotform.com/login
I found that the account was wrongly disabled by the Phishing system. I have corrected the mistake and reactivated the account.
You should be able to login to the account now.
Let us know if issue persist.