What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account us having an upgrade problem

    Asked by mujdeom on April 18, 2017 at 09:47 AM

    Hello there. I am using your JotForm component. I switched from the starter version to the storage version. But it still gives me an upgrade warning. I wrote you ahead. None of my customers can send me an email. Please come back to me about this issue. Mail address mujdeom@gmail.com this is my third mailing lead. There are serious troubles associated with communication. Please help me solve my problem as soon as possible. My user name is mujdeom. thank you.

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    JotForm Support

    Answered by Kiran on April 18, 2017 at 11:21 AM

    The issue is already addressed on your previous thread https://www.jotform.com/answers/1120792-. Please login to your account and visit the thread link so that you can find the response. We request you to follow-up on the other thread if you have any questions with this issue.

    Thank you!