What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Attached files missing from Submission giving 404 error

    Asked by gawd_sunflower on April 18, 2017 at 04:36 PM

    Good Afternoon

     

    On the CABC Rodrigue Scholarship - for Madeline K. Cote. There were 4 attachments however we can only retrieve three. Can you please tell me how we can read the Personal statement.pdf, Athletic Personal Statement.pdf and the Maddy Recommendation letter.pdf

     

    Whether you click on the link, right click and save or copy and paste from the excel SS - it says 404 page not found. Seems odd. Can you please advise.

     

    I am assuming you have my account information - gawd_sunflower

    Page URL:
    https://www.canyonabc.com/jim-rodrigue-scholarship.html

    Screenshot
  • Profile Image

    Answered by Ian on April 18, 2017 at 09:43 PM

    I could replicate the issue for submission id 366383414757450810 which you specified in the screenshot

    I am forwarding the issue to the developer team so they can look into it and update you.