What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Advanced Form Designer: Changes made to the form are not saving

    Asked by buffalocigars on April 18, 2017 at 06:08 PM
    I am having the same issue now.
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    JotForm Support

    Answered by Kiran on April 18, 2017 at 06:17 PM

    I am able to replicate the issue with a form at my end. However, the changes are being applied to the form normally, but the Save button kept spinning and not completing the loop. I am forwarding the issue to our backend team to take a look. Once the issue is fixed, you'll be updated here.

    Thank you for your patience. 

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    JotForm Support

    Answered by EltonCris on April 19, 2017 at 02:52 AM

    The problem was related to our server. This is fixed now.