Conditional selection does not appear properly in the non embedded form

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    loicsebe
    Asked on April 18, 2017 at 06:46 PM
    what is going on with Jotform??? It is a fucking mess. 

     

    Now I have logic issue on the non embedded form while it works as expected on the embeded version. 

     

    for the combination 1 student, 30 min lesson the package selection does not appear in the non embeded form. It works as expected here  https://www.sunsationalswimschool.com/registration-part2 .....

     

    This is absolutely ridiculous. It is creating havoc and costing me a lot of money. I would pay to have someone look into this right now. Seriously I am on the edge of losing my shit.

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    Mike
    Answered on April 18, 2017 at 07:16 PM

    Are you still able to reproduce the issue? This is how it is currently working on my end when I check the https://form.jotform.com/63227715930153 URL.

    Thank you.

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    loicsebe
    Answered on April 18, 2017 at 09:33 PM

    yes it works now. Magical .... 

     

    Do you guys have any idea of what caused that? It would be great to know that the root problem has been fixed. 

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    BJoanna
    Answered on April 19, 2017 at 02:57 AM

    We had an issue with Update/Calculate conditional logic and most likely because of that issue your form was not working properly. This issue is resolved. I have also tested your form and it is working properly. 

    When I inspected your form I noticed that there are some conditions that are set for fields that are deleted from the form. 

    I would suggest you to delete or disable this conditions. 

    Feel free to contact us if you have any other questions or issues.