What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Lightbox does not close

    Asked by mikevila on July 08, 2012 at 09:10 AM

    I just created my first form, great easy to use interface, but the lightbox does NOT close if I click outside the box to close the form? The only way to get out is to click the BACK button.


    Thank you

    Page URL:

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    JotForm Support

    Answered by liyam on July 08, 2012 at 12:24 PM

    Hello mikevila.  You can close the lightbox by clicking the X on the upper-right part of the lightbox.

    If you have further questions or other concerns, please do let us know.


  • Profile Image

    Answered by mikevila on July 08, 2012 at 12:53 PM

    Yes thank you, my title bar was too dark and I could'nt see the X.