What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove the pre-filled text boxes and pre-selection of radio and multiple choice boxes?

    Asked by Diobelle on April 19, 2017 at 01:10 PM

    I do not want to give the user any pre-filled text boxes or pre-selection radio or multiple choice boxes.  How do I turn these off.

    Page URL:
    https://form.jotform.us/71074404926152

    Screenshot
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    JotForm Support

    Answered by Kiran on April 19, 2017 at 02:37 PM

    I have checked your JotForm at my end, it seems to be displaying correctly with blank fields. There is no data filled in the form fields. If you have the option Continue Forms Later option enabled on your form and then tried filling the form, the data will be displaying on the form when it is opened in the same browser. You may try opening the form in a separate browser to see the form displaying correctly. You may also clear the browser cache so that the form will be loading fine.

    Hope this information helps!