What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I disable the decimal places in Payment field in the new form builder?

    Asked by friendshipcircle on April 19, 2017 at 02:23 PM
    Hi, Where can this option be found on the new version of jotform?
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    JotForm Support

    Answered by Welvin on April 19, 2017 at 02:31 PM

    You have to open the Additional Gateway Settings then navigate to the bottom part to disable the decimal places:

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    Answered by friendshipcircle on April 24, 2017 at 02:01 PM

    I tried that but it didn't remove the extra zeros.

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    JotForm Support

    Answered by Mike on April 24, 2017 at 04:36 PM

    Once you change the payment field settings, please use a Continue button to save your changes.

    If this still does not work, please provide us with a link to the form in question.

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    Answered by limeifarm on June 15, 2017 at 10:22 PM

    I have the same problem, disable the decimals bottom and continue button to save changes. but this still does not work.

    Would you help me with this? thank you.

    my form link : https://www.jotform.com/build/81715415228

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    JotForm Support

    Answered by amy on June 16, 2017 at 01:35 AM


    We will handle your issue in this thread: https://www.jotform.com/answers/1175218

    Thank you.