What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF forms: Image added to the logo field on the form is not displaying in the PDF form

    Asked by abesely on April 19, 2017 at 02:48 PM

    I'm creating a PDF of my form, but the logo/banner at the top does not appear.



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    JotForm Support

    Answered by Kiran on April 19, 2017 at 04:15 PM

    It looks like that logo added to the form is not being included in the PDF form. Let me forward the issue to our backend team to take a look, Once we have any update in this regard, we'll post it here.

    Meanwhile, please try adding an image field to the form to display the logo on the top of the form.

    Thank you!