What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I put a payment option on form that is not required?

    Asked by chered on April 19, 2017 at 07:40 PM

    People might prefer to mail in the money but it seems if I put a payment option on it will not allow me to proceed until payment is made.  How do I get around that?

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    JotForm Support

    Answered by Nik_C on April 20, 2017 at 03:16 AM

    You can make the Payment field not required by going to the Properties and just set the Required field to Off:

    If you have a product that is selected by default and therefore required, you can deselect that by following this:

    Let us know if you have any further questions.

    Thank you!