Submissions not posting

  • dmichaels
    Asked on April 19, 2017 at 9:06 PM

    In my form "Torah Readings Schedule", the form includes a report at the bottom displaying all submissions.

    The form LOOKS LIKE it works fine. The confirmation E-mail is sent and received by the user, BUT the info does not appear in submissions (and of course, not in the report).

    I tried several times with the same result. We receive the E-mail but nothing is posted.

    There's no money involved, no PayPal so they can't be "Incomplete".

    Thanks,

    David

     

    Page URL: http://www.tbsmahopac.org/involvement/torah-readings-schedule/
  • Kiran Support Team Lead
    Replied on April 19, 2017 at 10:43 PM

    There was a temporary lag with data servers which caused this issue. However, the issue is now fixed by our backend team. Please check now and let us know if you need any further assistance.

    We are sorry for the trouble caused.