What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I set the integration fields?

    Asked by hipharp on April 19, 2017 at 09:44 PM

    I've created a form, integrated it with Infusionsoft, but the First Names  of the people who are opting in isn't being forwarded to Infusionsoft.

    Page URL:
    https://form.jotform.com/71065824724962

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    JotForm Support

    Answered by Mike_G on April 20, 2017 at 04:38 AM

    I have checked your form and to my understanding, the email address field entry in your form appears in your Infusionsoft account but not the First Name field entry, is that correct?

    I have tried to integrate a clone version of your form to our Infusionsoft account and I cannot reproduce the issue you are having.

    Please make sure that the First Name field in your form is mapped correctly to the FirstName field in Infusionsoft.

     

    Thank you.