What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not showing in my account

    Asked by Sheenapendley on April 19, 2017 at 10:49 PM

    Hi, I tested the form I created with 3 different email addresses. I'm getting an email to my account email address titled noreply which has a link at the bottom to view my submissions for jotform. As of yet, there are no submissions showing on any of my forms even though I've submitted it 3 times. Is there a delay in the time after a form is submitted before it shows on my account? I'm new to jot forms so I figured I'd ask.


    -Sheena Pendley

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    JotForm Support

    Answered by Chriistian on April 19, 2017 at 11:19 PM

    We had a temporary glitch in our server. However, it is fixed now.

    Can you please check again?