Submissions not showing in my account

  • Profile Image
    Sheenapendley
    Asked on April 19, 2017 at 10:49 PM

    Hi, I tested the form I created with 3 different email addresses. I'm getting an email to my account email address titled noreply which has a link at the bottom to view my submissions for jotform. As of yet, there are no submissions showing on any of my forms even though I've submitted it 3 times. Is there a delay in the time after a form is submitted before it shows on my account? I'm new to jot forms so I figured I'd ask.

    Thanks!

    -Sheena Pendley

  • Profile Image
    Chriistian
    Answered on April 19, 2017 at 11:19 PM

    We had a temporary glitch in our server. However, it is fixed now.

    Can you please check again?

    Regards.