How do I get my Edit Submission Link to work again?

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    Asked on April 19, 2017 at 11:14 PM

    I have the Edit Submission link on my notify email notification and on my auto reply email notification. The Edit Submission was working earlier and now it is not. When I click on Edit Submission I receive an error message.

    Example of statement on the Notify email

    TT17-000848 for b -Existing Paper Apps Submitted

     I receive this message after I click on Edit Submission.  Please advise ASAP.

    Thank You.

  • Profile Image
    Answered on April 20, 2017 at 01:13 AM

    Did you experience this issue by clicking on the Edit link of the most recent submission?  If so, this issue may be occurred due to a temporary replication issue with our data servers. However, the issue is now fixed by our backend team. Please check now and let us know if the issue still persists.

    We are sorry for the trouble caused. 

  • Profile Image
    Answered on April 20, 2017 at 02:43 AM
    This issue has been resolved.
    Thank you.