What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    V4 Form Builder: Edits not appearing on live form after being saved

    Asked by dstrober on April 19, 2017 at 11:44 PM

    Edits are not appearing in the forms either when Previewed or on the websites where the forms are embedded.

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    JotForm Support

    Answered by Charlie on April 20, 2017 at 02:10 AM

    Apologies for the inconvenience. 

    We received similar reports earlier but we can't replicate the problem as of the moment. I did clear your forms' cache as that seems to fix the problem on one of our users. Could you please check again on your end if the issue still persists? 

    We'll wait for your response. 

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    Answered by KadeJM on April 20, 2017 at 11:09 AM

    We do apologize about any issues you experienced with related to edits and saving as this has been resolved by our developers already.

    Please kindly check this on your end again and if there is still an issue let us know.