What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Suspension of Account

    Asked by pbrown0535 on April 20, 2017 at 01:25 AM

    I am trying to under stand why I have been locked out my forms. Please can get some assist. I thought this was a 24 hour support. 

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    JotForm Support

    Answered by seth on April 20, 2017 at 03:36 AM


    I see that your account is active now. Are you still having issues on your side? Are you referring to another account?

    Please give more information if you are still unable to use your account.

    Thank you very much.