What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our e-mail keeps on ending on your bounce list!

    Asked by laescollera on April 20, 2017 at 06:35 AM

    Dear Jotform,

    Even after following you steps on how to not end on your bounce list, we do end up on it almost daily...! 

    We're missing out many reservations, please help!  Thanks a lot in advance  :)

    Kind regards,


    Page URL:

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    JotForm Support

    Answered by Chriistian on April 20, 2017 at 07:11 AM

    Hi there,

    Your email laescollera@gmail.com is no longer in our bounce list. We can only check the reason of bouncing if the email is currently on the bounce list. Please let us know when your email is on the bounce list again.