What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will I be notified when I am nearing my maximum amount of views in any plan?

    Asked by smartbottoms on April 20, 2017 at 09:26 AM

    I am on the free plan but may want to upgrade to Bronze. I do not want to do this preemptively, though. If I am able to get a notification that lets me know I am nearing the max. amount of times my form(s) have been viewed, that will help me make a decision on upgrading. I do not want a customer to reach a form and because it's been viewed 1001 times, they aren't able to see it! 

    Is the notification feature available? Thanks!

  • Profile Image
    JotForm Developer

    Answered by Helen on April 20, 2017 at 10:50 AM

    Hello,

    Thank you for contacting us.

    I could not find any information about notification e-mail when the user nearing the max amount of form views. I will send or not. However, you can check your form limits on your account. 

    You can check them in two places - where the other form limits are shown.

    1. By clicking on the avatar looking icon in the top right corner 

    2. By going to Account -> Usage 

    Also, here is a guide helps to you: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    If you have any questions or issue, please let us know.