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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having an issue with creating some conditional logic. I have tried to have an item Show and instead many items Show.

    Asked by shalberstam on April 20, 2017 at 04:16 PM

    If you go to the conditional logic set up for item 122 Series, you can see where the issue is. 

     

     

    Page URL:
    https://www.jotform.com/build/70885212402955

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    JotForm Support

    Answered by jonathan on April 20, 2017 at 05:48 PM

    Your form Conditions is very dirty at this time due to a lot of Missing Fields error due to deleted/removed fields on the form. Because of this error, the Conditions on the form were not optimal and have high chance that they will not work correctly.

    You can clean the Conditions by removing those condition rules that have error on them.

     

    I suggest you clean first the form Conditions, save the form, and then you can test again the condition rules.

    Let us know if issue persist.