How can Subusers access the forms I shared with them?

  • mtgmanfred
    Asked on April 22, 2017 at 11:58 AM

    New to Jot Forms.  Where can my sub user access my form. He set up account and does not know where to find my form.

  • Support_Management Jotform Support
    Replied on April 22, 2017 at 12:43 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     

    If you would like to have additional users added to your account, please check out JotForm Enterprise.

    I checked your account, mtgmanfred, but failed to see any forms though. Subusers can see the forms shared with them on the MY FORMS page.

    Once there, there's a section on the left nav named SHARED WITH YOU and right below that would be a folder containing the username of the account owner who shared the form.0

    How can Subusers access the forms I shared with them? Image 1 Screenshot 20

    If you could give us at least 1 ID/URL of a form you created, along with the username of your intended Subuser, we can check if you managed to add him/her as a Subuser correctly.

    Alternatively, just use the guide below as a reference as it tackles all the things you need to know about Subusers.

    Complete guide: How-to-Share-Forms-with-a-Sub-account-User