What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I chat with you?

    Asked by renetterice on July 09, 2012 at 08:32 PM
    chat
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    Answered by jeanettebmz on July 09, 2012 at 08:41 PM

    HI

    You can go to the form builder (click on My Forms) and will be able to find the chat window

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    Answered by Harry Smalling  on February 27, 2015 at 02:16 PM

    how did i get cut off?

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    Answered by Ben on February 27, 2015 at 03:54 PM

    Can you please give us more details Harry?

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    Answered by bivi0220 on May 14, 2015 at 01:51 PM

    I Followed the steps mentioned above and I still do not see that chat window

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    JotForm Support Manager

    Answered by Jeanette on May 14, 2015 at 02:06 PM

    We do enable chat support only where there is staff availability. Please open a thread in our support forum and you'll get an answer between 30 minutes and 1 hr.

    Thanks.

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    JotForm Support Manager

    Answered by Jeanette on May 14, 2015 at 02:19 PM

    @bivi0220

    Chat support has been enabled for a couple of hours.