What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I know when there's any uploaded file without attaching it in the email notification?

    Asked by worldwisenet on April 22, 2017 at 07:37 PM

    Hi Jotfurm SupporT, How can you teLL if there r any uPLOADS sent out witH the suBmissions thAt Sumwun SuBmitS witout Having to seLect 'SenD UPLOADS to e-mAiL' OptioN UnDer tHe SuBmiSsioNS Area Aftur LOgging oN?

    Page URL:
    https://form.jotform.us/70941025542147

  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 22, 2017 at 08:40 PM

    Please, do note that it is not needed to attach the files in your email notification, you only need to simply include the field in the email template and you will receive the link to the uploaded file, in case it has been sent empty then the field will not appear in the email: 

    However, you may provide us more details about what you would like to achieve, we will be glad to help you. 

     

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    Answered by worldwisenet on April 23, 2017 at 09:43 PM
    Ok so wen we review our SuBmissoNs N Look over our questioNs whicH HAS AN
    AttAcH form on it, if our suBmissoN Does Not Show the question for the
    AttacH form On it, it is Because our CLieNt DiD Not Answer thAt questioN?
    (in Other worDs OnLy questioNs whicH receive A respunse r iN The SUBmiSsiON
    report)?
    ...
  • Profile Image

    Answered by Ian on April 24, 2017 at 01:05 AM

    Yes thats correct. The attachment link will appear if the user uploaded the image.

    Same way the field data will appear in submission if it is filled by the users.

    Hope this helps.

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    Answered by World Wise Net, LLC on April 24, 2017 at 01:12 AM
    so if The AttACH fiLe QuestioN Does Not eveN AppeAr uNDer our KLieNtS SuBMissioN report it meANs A fiLe to UpLoAD wus Not picceD Out?

     

  • Profile Image

    Answered by worldwisenet on April 24, 2017 at 01:43 AM


    so if The AttACH fiLe QuestioN Does Not eveN AppeAr uNDer our KLieNtS SuBMissioN report it meANs A fiLe to UpLoAD wus Not picceD Out?
    Sent from my T-Mobile 4G LTE Device
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 24, 2017 at 02:40 AM

    If there is no file attached in submission then yes, it wasn't uploaded since your upload field is not required:

    Your users can submit the form without uploading the file.

    If you have any further questions please let us know.

    Thank you!