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Jennifer PhillipsAsked on April 24, 2017 at 9:28 AM
I emailed support yesterday. ALL my forms are down it appears., error says Form Not Found, this form is disabled. I do not embed these forms on my website, only email them. I run my business with these forms and seriously need them back up. I have a free account but if paying helps this not happen I am happy to!!! Please advise asap.
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ktyaguirreReplied on April 24, 2017 at 10:56 AM
Thank you for contacting us!
Your account was auto-suspended because form : http://www.jotform.us/form/60365566138157
was requesting login credentials in several fields:
https://www.screencast.com/t/LaHUWJll0K
https://www.screencast.com/t/t05ntYvP
https://www.screencast.com/t/dq5c527l
https://www.screencast.com/t/Ti9sgmsTgEs2Be aware this is not allowed in our Terms of use.
Your account is active. Your forms are cleansed and now you can continue working on them.
Thank you
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Jennifer PhillipsReplied on April 24, 2017 at 11:01 AM
Thank you for the quick response! And for removing the fields. I understand. I did have another question started yesterday on this same topic, don't see that I can delete that but I respond that you answered here.