What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why would we get a pop-up stating "almost out of form views" after upgrading?

    Asked by chadknott on April 24, 2017 at 03:05 PM

    The pop-up says we need to upgrade now because we are almost out of form views but we upgraded to the $190/year plan that is supposed to have 10,000 form views. Am I missing something? I know we couldn't have possibly viewed the forms 10,000 times.

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    JotForm Support

    Answered by jonathan on April 24, 2017 at 05:42 PM

    We apologize for any inconvenience caused. I checked your account/username and I found that your Form Views was not properly refreshed.

    So I manually refreshed and it is now showing the correct Form Views count.

    You should not be getting the pop up alert by now.

    Let us know if issue still persist.