What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    'Create PDF Form' Option is not working

    Asked by ulclv on January 09, 2011 at 06:03 AM

    Just a small note that the 'Create PDF Form' option is not functioning and serves the following error:

    {"error":"WKPDF static executable \"\/usr\/sbin\/wkhtmltopdf-amd64\" was not found.","success":false,"duration":"0.089"}

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    JotForm Founder

    Answered by aytekin on January 10, 2011 at 01:52 PM

    We are aware of this bug. We will update you when it is fixed.

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    JotForm Founder

    Answered by aytekin on January 14, 2011 at 01:35 AM

    This bug has now been fixed. You can now right click on your forms on My Forms page and generate a PDF version.

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    Answered by Richard on March 16, 2011 at 01:20 PM

    umm. I still get this error

     

    {"error":"WKPDF static executable \"\/usr\/sbin\/wkhtmltopdf-i386\" was not found.","success":false,"duration":"0.087"}
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    JotForm Support

    Answered by mliz on March 17, 2011 at 10:03 PM

    Hi Richard,

    Do you have the JotForm url to your form?

    I searched the database for any form using your email address but
    got no results.

    I need to check the form to replicate this error.

    Thanks!

    Regards,
    Mliz