What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setting up Jotform as a new vendor

    Asked by rys.susana on April 25, 2017 at 01:43 PM

    Hello, I need some information regarding setting Jotform as a vendor for my company to pay a Bronze annual subscription with a corporate check. I noticed that my billing options changed and now I can only select two options and no options for check or other forms or payment. I was just on the site yesterday, and those were still options. 

    The only information I have been able to find has been this: https://www.plimus.com/jsp/buynow.jsp, but we only want to buy an annual option. This is for two years with the Bronze option. 

    What my billing options look like today: 

    What my billing options looked like yesterday: 

     

    We want to process this as soon asap, if I can have a manager's email since there is no phone support it would be greatly appreciated. So we can expedite this. 

     

    Thanks

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    JotForm Support

    Answered by david on April 25, 2017 at 03:18 PM

    This is due having an active subscription.  With an active subscription the only option is to change the billing periods.  If you cancel your current subscription, you will then have all available payment methods:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    For payment by check, Bronze yearly is not one of the options.  2 Year Bronze is the cheapest subscription that will allow for payment by check.  Silvery yearly is the cheapest yearly subscription available by check.