What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can my clients upload files from iPads?

    Asked by redroseprint on July 10, 2012 at 04:26 PM
    They are all saying they cannot upload photos to my forms from their ipads
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    Answered by jeanettebmz on July 10, 2012 at 05:58 PM

    This issue has been reported before, and most likely , the users are trying with iPads mobile browsers

    For troubleshooting purposes, can you please try or ask someone to try uploading a file through your form using Opera Mini for iOS?

    We'd like to know if the results are the same. This will make it easier for us to track whether the bug or glitch is in our codes or in the Mobile default browser

    Best regards

    Jeanette

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    Answered by redroseprint on July 11, 2012 at 05:48 AM
    Hello
    yes that works
    can't post on the forum from my imac ...
    this is what I have done as a work round in emails and on my website
    Ipad and Iphone users - if you cannot use the submission form please swap your browser to Opera Mini for iOS
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    JotForm Support

    Answered by jonathan on July 11, 2012 at 06:06 AM

    Thank you for sharing this helpful information. We are glad you get it to work.

    Feel free to contact us again anytime if further assistance is needed.

    Thanks.