Conditions page: Inability to re-order conditions

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    tabukpaws
    Asked on April 26, 2017 at 05:16 AM

    HI, I disabled the touch events but still can't move my conditions - on a powerbook and chrome. Please help.

     Form https://form.jotform.me/tabukpaws/petexport Thanks

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    Nik_C
    Answered on April 26, 2017 at 05:33 AM

    I tested conditions moving in several Browsers and I was able to replicate this problem. I forwarded this thread to our backend team for further checking.

    We'll inform you once the issue is resolved.

    Thank you!

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    tabukpaws
    Answered on April 26, 2017 at 11:41 AM

    Thanks very much, looking forward to the solution. Appreciate it! :)

     

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    tabukpaws
    Answered on April 30, 2017 at 12:50 PM

    HI, any news? Thanks

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    Welvin
    Answered on April 30, 2017 at 02:39 PM

    I'm sorry, but we don't have an update yet. The ticket is already assigned. Our developers will notify you through this thread for the updates. Thank you for your patience.

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    Rose
    Answered on May 02, 2017 at 10:02 AM

    Thank you for your patience.

    Please note that I was informed by the developer who assigned to this ticket. The problem was fixed. 

    If you still experience the same issue, please clear your browser caches and try again. 

    Please feel free to contact us for a further assistance by out side.

    Thank you for using JotForm.