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  • Profile Image

    MailChimp Integration: Unable to forward Birthday to MailChimp

    Asked by perrymanku on April 26, 2017 at 06:34 AM

    Hi, I have integrated a mailchimp form that has fields

     

    first name

    last name

    email

    date of birth

     

    I have added same fields on my form.  Howevr when doing the integration match fields only gives option full ame and i can only select first name or last name.  Please advise

     

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    JotForm Support

    Answered by Chriistian on April 26, 2017 at 07:26 AM

    Hi there,

    Instead of the Short Text Entry fields for First Name and Last Name, you can instead use Full Name field so you can map it to the field in your MailChimp account.

     

    Let us know if you need further assistance.

    Regards.

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    Answered by perrymanku on April 26, 2017 at 08:43 AM
    Hello,
    If I use the full name field, what do I map to in mailchimp as I have a first name and last name field in mailchimp
    Kind regards
    Perry
    Social Media Consultant
    Tel: 07770 501141
    Email: perry@perrymanku.com
    Web: http://www.perrymanku.com
    Skype: perrymanku
    Please note I do not work after 5pm and I do not work weekends.
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on April 26, 2017 at 09:55 AM

    The integration will automatically separate the details for you from the full name field. In the integration, the full name field will be mapped as a whole, but you will see it in two different columns in your MailChimp list. 

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    Answered by JarrodMichael on April 26, 2017 at 03:52 PM

    This DOESN'T WORK..... First name fills imports correctly but the last name is then left empty. Why is this so hard? 
  • Profile Image
    JotForm Support

    Answered by Welvin on April 26, 2017 at 05:04 PM

    @JarrodMichael: I have created a new thread for your MailChimp issue. Here's the link: https://www.jotform.com/answers/1129615

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    Answered by perrymanku on April 26, 2017 at 05:43 PM
    Hello,
    The mailchimp integration is not working for me. I have re-created a new API key and re-authenticated and still nothing is being added into mailchimp
    Kind regards
    Perry
    Social Media Consultant
    Tel: 07770 501141
    Email: perry@perrymanku.com
    Web: http://www.perrymanku.com
    Skype: perrymanku
    Please note I do not work after 5pm and I do not work weekends.
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on April 26, 2017 at 07:50 PM

    The issue is related to the Date Picker field on your form, it cannot be mapped to the Birthday field of MailChimp due to different formats of those fields. I have added a ticket to see if this is something that can be improved.

    The workaround that seems to be working is to use a Fixed Format widget field on form to map it to the MailChimp Birthday field.

    Example:

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    JotForm Support

    Answered by NeilVicente on April 27, 2017 at 08:12 AM

    We have fixed the bug reported in this thread.

    You may now map JotForm's date picker field to MailChimp's birthday field and the data will be sent without issues.

    Kindest regards,