What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form disabled

    Asked by BernieHough on April 26, 2017 at 10:18 AM

    hi there

    i have had a problem with a form of mine.

    when i click the link it says that the form is disabled, but when i log in it is active

    Please advise


    Page URL:

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    JotForm Support

    Answered by ktyaguirre on April 26, 2017 at 10:22 AM

    Thank you for contacting us!

    We reviewed your account and your forms are in compliance with the terms of use.

    We apologize for any inconvenience this might have caused you.

    Your account is active and your forms are available.

    Feel free to contact us if you have any question.


    Thank you,