What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Since when has the free account have a limit of 10 payments a month?

    Asked by karenmarie on April 27, 2017 at 02:27 AM

    Ive received more then 10 payments a month many times before...Why only 10 now?

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    JotForm Support

    Answered by Chriistian on April 27, 2017 at 03:56 AM

    Sorry for the inconvenience.

    Please allow me to inform you that there have been some changes to our Subscription Plans. For the Free Plan, it is limited to only to 5 forms, 100 monthly submissions with SSL secure submissions and can receive up to 10 payments. Please see our Pricing Page for more info.

    If you have more questions about account usage and limits, please refer to this guide: Understanding Your Account Usage/Limits.

    Regards.