Does the plan upgrade from Free to Premium happen automatically...

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    Eric
    Asked on July 11, 2012 at 10:50 AM

    ... if a 11th person proceed a payment from my form within a month? Or do I have to monitor the submissions and upgrade manually if I notice that I'm arriving close to the limit of the plan?

    Thanks.

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    NeilVicente
    Answered on July 11, 2012 at 11:37 AM

    We don't keep billing information for free users, so there is no way for us to do the upgrade automatically.

    We do send out email notices though, if your account is about to reach its monthly limits. The email contains an upgrade link so you can upgrade immediately and keep your forms running smoothly.

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    Eric
    Answered on July 13, 2012 at 03:24 AM

    Thanks.