What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Required field in config list - no error shown

    Asked by tracyalexander on April 27, 2017 at 03:17 PM

    I have set up required fields in my config lists so submission is not possible without these fields being filled.  The problem is no error comes to screen - i do think i see a error message blip up for a second at the bottom of the screen but it does not stay which means the user does not know what the error is

    Please help

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 27, 2017 at 06:59 PM

    I cloned your form and I noticed that the field is not set as Required. Please enable the Required feature to fix the issue. Here's how:

    1. Login to your account and open your form.
    2. Select the field and click the Properties button.
    3. In the General tab, scroll down and enable the Required feature.

    Hope that helps. If you have questions, please contact us again. Thank you.

  • Profile Image

    Answered by tracyalexander on April 30, 2017 at 05:32 AM


    I have made all fields required.  If I do not select an entry in the drop down list (i,e leave it on the blank) I am now not permitted to move on but I still get no error up that points the user to this section so they currently have no idea where the error is

    What can I do?

    Thank you

  • Profile Image
    JotForm Support

    Answered by Mike_G on April 30, 2017 at 09:35 AM

    I have a workaround that might just work for you.

    This would require you having an additional textbox fields for each Configurable List widget in your form.

    Then, you also need to define a condition for each pair that will pass the value of the Configurable List widget to its corresponding textbox field.


    With that condition, the additional textbox field will only be filled if ALL the fields in the Configurable List widget are also filled.

    Having said that, you can now create a condition that will show a warning message specifically made for a particular Configurable List widget

     if its corresponding textbox field is empty.

    As for the result:

    Note: You also need to hide each additional textbox field from your form.

    I hope this helps. If you have any further questions or concerns, please feel free to contact us again anytime.

    Thank you.