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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Revision History: Revision history shows all blank

    Asked by chinkok on April 28, 2017 at 02:28 AM

    I was testing using a theme setup and it has mess up all CCS codes setup. I went to revision history to change back, but the history show all blank. 

    Please assist to revert back all my changes to approx 1320 hrs (Malaysia time). 

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    JotForm Support

    Answered by Chriistian on April 28, 2017 at 02:59 AM

    I checked your form revision history of your form (https://form.jotform.me/71161311853448 ) and I was able to replicate the issue. The Revision History shows blank. I will escalate this issue to our backend team for fixing. Rest assured you will be informed in this thread if there are any updates.

     

    Regards.

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    Answered by chinkok on April 28, 2017 at 04:46 AM

    Thanks Chriistian for the follow up, much appreciated for fast turn around on this issues.

    Currently I have other 2 outstanding issues which i have not received any update;

    1) https://www.jotform.com/answers/1117170-When-the-user-deletes-a-condition-all-other-conditions-are-deleted-at-once-#15

    2) https://www.jotform.com/answers/1119985-Form-Submissions-Date-format-is-not-changing-for-the-existing-submission-data-when-the-date-field-format-is-changed#3

     

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    JotForm Support

    Answered by Chriistian on April 28, 2017 at 04:56 AM

    Regarding the other thread issues, please follow up to their respective threads. Rest assured you will be informed on the threads if there are any news

    Regards.

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    JotForm Support

    Answered by Rose on May 04, 2017 at 08:38 AM

    Please note that I was informed by the developer who was assigned to this ticket. The problem should be fixed now.

    Please check again and let us know if the issue still persist on your side.

    Thank you for using JotForm. 

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    Answered by chinkok on May 05, 2017 at 09:45 AM

    Thanks for the follow up. I have just checked https://form.jotform.me/71161311853448

    The revision history is blank. 

    Please help check again (in case I may have missed a step here). 

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    JotForm Support

    Answered by Rose on May 05, 2017 at 10:40 AM

    Thank you for your additional information. 

    As I discussed this with developer, the earlier changes/revision history can not be seen due to the fact that not being saved theme changes earlier. However, any changes you make on your form will be seen after that. 

    If you have more questions, please let us know. We would be pleased to assist you.